What is Hosted telephony?
Simply, hosted telephony is a telephone system that resides in the cloud rather than in your office. Users access the system through a standard IP handset or a softphone – a screen-based virtual phone.
Hosted telephony means no costly PBX maintenance or upgrades. We are responsible for the hardware and software, including system upgrades.
As well as giving your organisation access to low-cost and free IP calling, a hosted system puts a huge range of smart call management features at your fingertips. Mobiles and other devices can also be integrated.
Perhaps most important is the degree of control a hosted system gives you. Your organisation’s entire communications, across multiple sites and countries, can be managed easily, right down to the individual user level, through a simple interface.
Hosted telephony is a new concept to many and may require your in-house team to learn new skills. A PBX system is ideal if your in-house team have the knowledge of working with PBX solution and you don’t have the time or resource to re-train your staff.
Traditional PBX systems work well in an environment where a particularly complex telephony solution is required. Our team of experts work with clients to scope out a solution that will meet the requirements of the business.
Our team of telecoms experts offer support, maintenance, installation, project management and training on all of our communication solutions meaning that no matter what solution you pick you can be sure you’re properly supported.
What do our clients think of us
Thanks to Networklife Group, our computer frustrations are new thing of the past. We always found the support team to be friendly, helpful and very quickly respond. I love that we can pick up the phone and speak directly to an expert whenever we need to help or advice…