VIRTUAL TELEPHONE SYSTEM
What Is a Virtual Phone System?
Virtual phone systems connect calls over the internet so no hardware or software needs to be purchased or installed.
One main number is given out to customers and is answered with an automatic message which then gives the caller the option to dial an extension.
Each employee or department can have its own extension.
The extension is not limited to one phone line and can be diverted to a mobile or landline. Calls can be answered and routed 24 hours a day, 7 days a week.
There is also an option for voicemail and these voicemails can even be sent as sound files to email accounts.
Benefits of the Virtual Phone System
A virtual phone system is cheaper than a private exchange branch (PBX) system because there is no need to purchase or install any hardware.
The system can be used with standard landlines and mobiles that the businesses already have and use.
Virtual systems work best for small businesses on the move. It enables employees to be mobile yet still be contactable in a professional way. Calls can be diverted straight to voicemail. Indeed, many businesses prefer this method rather than taking calls on mobiles where the best reception cannot be guaranteed.
Many smaller companies believe the initial automated answering system creates an illusion of a larger, professional company which is more reassuring for the customer. The system can add credibility to a company at a reasonably low cost.
Is a Virtual Phone System Suitable for Any Business?
Whilst the system is good for smaller businesses the system struggles to cope with more than 8 extensions.
This obviously is a major disadvantage for larger companies who would prefer the more adaptable PBX system. If a small company grows it is likely the will have to install a PBX system so many may feel they may as well pay for this straight away rather than have to replace the virtual system at a later date.
CCTV System Installation and Maintenance
In the UK, the use of closed-circuit television (CCTV) to monitor and survey people and premises has become quite commonplace. More and more we see a need for CCTV surveillance on both commercial units and private sites. Networklife Group has a wealth of experience installing CCTV systems to secure any site. We understand the need for clear, reliable systems that are easy to use and maintain.
A basic CCTV system typically includes a camera connected to a monitor and a recording device. More advanced systems can grow to a network of cameras, linked to sophisticated control equipment. This is ideal for commercial businesses and organisations that need to maintain larger premises. Recent developments in digital recording techniques have also enabled automatic recording of high quality images. It is now commonplace to view CCTV images via the internet or a handheld mobile device. The systems we fit are suitable for small, medium and large commercial units, covering a range of a surveillance scenarios.
The systems we supply include:
Small internal systems for retail outlets
Medium commercial unit systems
Static camera packages with local recording
Fully functional camera systems and large capacity hard drive recording with network, internet and mobile phone access
Networklife Group is pleased to be able to provide solutions for the growing market in IP camera systems. A great benefit of IP camera (network camera) systems is that footage can be viewed via the internet. We can give you an up-to-the-minute, state-of-the-art CCTV solution that integrates with your current IT system. Please ask us for more information on how we can make this work for you.
What do our clients think of us
Thanks to Networklife Group, our computer frustrations are new thing of the past. We always found the support team to be friendly, helpful and very quickly respond. I love that we can pick up the phone and speak directly to an expert whenever we need to help or advice…